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Aug 15th, 2019

Congratulations to all the newly certified Jenkins Engineers and CloudBees Jenkins Engineers!

Over the years, it has become a common knowledge that DevOps improves IT performance. State of DevOps Survey and Report of last five years repeatedly highlights this. This seems to be an obvious conclusion as DevOps essentially addresses inherent conflict between Development and Operations (IT) organizations by collaboration, feedback, and automation. What is surprising though is the impact of DevOps on organizational performance. State of the DevOps Survey and Report has also found statistical difference of stock market capitalization between high and low performers. This indicates that higher performance in DevOps results in higher profitability, market share and productivity.

Given the benefits attributed to DevOps adoption, it is clear why more and more software businesses are embarking on this journey. In this blog, we outline three major challenges that hinder DevOps adoption in an enterprise.

Conflicting goals

The performance of a development team is measured on the basis of number of new features released. Every new release has a potential of causing a service interruption. The sole purpose of operations team is to avoid or minimize service interruption to its customers. No wonder they resist any change. This conflict of interest between these two main stakeholders becomes a major impediment to DevOps adoption.

Lack of tools

DevOps requires fast feedback. Tools are instrumental in achieving this goal as various tools used for software delivery tool chain, test automation, and service monitoring create a feedback loop essential for DevOps. Hence lack of tools decreases the appeal of DevOps and making participating teams suspicious of the benefits of adoption.

Leadership support

Continuous improvement is one of the main principles of DevOps. Failure is treated as a learning opportunity and blameless post-mortems are institutionalized to learn from past mistakes. However, this requires strong leadership support as leadership team has to bring in new way of thinking and encourage teams to allocate time for self improvement activities. Any real or perceived lack of leadership support can quickly derail a DevOps transition and reset the clock to older less productive way of life.

Assuming the benefits associated with successful adoption of DevOps practices, it makes a logical sense to make a wholehearted effort in this direction. These challenges are not insurmountable. A strong leadership support combined with a carefully crafted adoption approach is essential. In the coming weeks, we'll outline various approaches that can be successfully deployed to overcome these challenges and realize the ultimate goal of improved organizational performance.

SOURCE: 2018 STATE OF DEVOPS REPORT

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